Client Testimonials

Just some of the feedback we have received

(For reasons of confidentiality, some client names are not listed)


For more information: CALL 778.288.6181 or EMAIL NSM.

Separation, Divorce and Family Conflict

“I would highly recommend using Darrin Hotte, New Solution Mediation services. Darrin was kind, considerate, understanding and pulled us through a very tough time when my husband and I couldn’t even talk to each other. He reminded us to think of the kids which always defused the situation and in the end we drafted and agreement that we both found equitable and fair. I don’t think we would have come to anything as in-depth and thorough as this, on our own. It’s great to know professionals that really care and want to help. I would recommend Darrin to anyone looking to work through a divorce or other disputes and want it handled delicately but with structure.” NSM Client

“The overall experience was very good. In our case, it was harder as we were doing it by Skype but I feel the service was top notch. Darrin is a true professional and I would not hesitate to contact him in the future.” NSM Client

“I found the session very beneficial and felt empowered to speak freely. Darrin controlled the content and kept a very masterful eye on discussion and its focus. Darrin took the time to interview us before the session which provided opportunities to express uncertainty and have it listened to fairly, he was able to raise these subjects well, and we both were helped to listen to the other’s side and fears without excessive judgment. Separation is hard and Darrin has made the path smoother.” NSM Client

“So many, many thanks for your listening and caring ear and voice.” NSM Client

“After 36 years of marriage with my partner and increasing resentment building when we communicated about finances, hiring Darrin to handle our separation discussion was a wise and sane choice. What could have ended up as an unpleasant episode if my partner and I had tried to talk to each other about a separation, was resolved by having a calm and focused mediator work on our behalf. Our barrier was broken by hiring Darrin, and my partner and I were able to discuss our separation details in a fair and equitable manner. Without a doubt, we saved a lot of tears, energy, and money in going through the expertise of Darrin Hotte. I highly recommend him for any person(s) who would benefit from a safe and fair discussion with each other.” NSM Client

“Darrin has been a true mentor and a safe haven for me. He listens to you when you speak or ramble on and on – and above all he HEARS you – a rare characteristic these days. My time with him has been invaluable. I am so grateful for his help and the wisdom he has imparted, thank you so deeply Darrin.” NSM Client

Corporate Training, Consulting, Facilitation and Teaching

“Once our small business completed a series of sessions with Darrin, our productivity increased, our stress levels decreased and the overall satisfaction of our employees improved. Darrin is an excellent communicator: he has the ability to assess the communication and conflict issues that are interfering with the office team in a positive way, and to give us the tools to effectively deal with personal and corporate issues that were interfering with our office mission statement.” Dr. Sandra Maduke -Maduke/Bulat Orthodontics

“Darrin Hotte delivered an engaging and thought provoking session for our team on conflict resolution that enabled us to shift our perspectives as it relates to managing conflict in the workplace. As colleagues, we walked away with a deeper understanding of one another and how we approach conflict. I would not hesitate to use his services once again in order to bring your team together and help to move everyone towards a new vision or direction.” NSM Client

“I felt that the time spent today was very valuable and I can see that the tools we learned will ultimately decrease personal stress, increase productivity and professional fulfillment in our office.” NSM Client

“These sessions have provided me with the lifelong tools to communicate better. These sessions have been great, and the benefits will no doubt help us succeed more-so in our business.” NSM Client

“Extremely valuable! Tools to defuse conflict… priceless!” NSM Client

“An amazing value. I have never been taught this key to selling. I have gained more empathy towards my prospects’ lives.” NSM Client

“Darrin brings a unique perspective to conflict that I have never experienced in my life. The before and after thoughts I linked to conflict have been completely transformed.” Lorne MacInnes

“In a few short sessions, I learned more about myself than I have in years.” NSM Client

“Darrin is doing a great job and has helped us tremendously.” NSM Client

“Learning better ways to communicate is really helping me communicate/respect people I interact with.” NSM Client

“I’ve already utilized things we have discussed.” NSM Client

“I have a better perspective on the value of conflict.” NSM Client

“Thanks for teaching creatively!” NSM Client

“I enjoyed Darrin’s approach to assisting me to improve my skill set in managing conflict. His methods are clear and concise. He is very, very helpful!” Ian Mellor

“After participating in this session, I feel more confident in dealing with some of the conflicts I have with other team members.” NSM Client

“Not only was this training good for me at work, but I am also a better mother at home. Thank you!” NSM Client

“Darrin Hotte delivered an engaging and thought provoking session for our team on conflict resolution that enabled us to shift our perspectives as it relates to managing conflict in the workplace. As colleagues, we walked away with a deeper understanding of one another and how we approach conflict. I would not hesitate to use his services once again in order to bring your team together and help to move everyone towards a new vision or direction. ” Rochelle Diablo

“Excellent session, lots of fun and interactive. Would recommend this to other groups. Thanks Darrin!” NSM Client

“Great material and incredibly important for leadership in any aspect of life lived with people.” NSM Client

“What an awesome tool you have presented us with.” NSM Client

“I feel this is life changing material.” NSM Client

“This training is phenomenal! I loved the format, how relational it is –the personal, honest sharing and experiences you modeled.” NSM Client

“This seminar is good stuff –thank you for offering/developing it. It’s so needed.” NSM Client

“I thought the experience was extremely useful for multiple aspects in life. You’ve given me a new found personal desire to want to be a better listener and contributor to other people’s feelings and needs.” NSM Client

“Thanks for all the time and effort you put into this. The people in our church who attended the first ones have really been helped by it. We are talking about ways to incorporate these principles/teachings into our church life so it becomes part of our ethos.” NSM Client

“Darrin Hotte was very flexible and managed the conversation in a way that allowed for everyone in our group to feel like they were heard. Darrin took the time to speak with all the parties involved and came to the meeting well prepared in a very short time span. I was really impressed in how the evening went, even though our agenda was not completed, it was good to know that discussion was initiated and facilitated by an unbiased party. Overall, it was a healthy dialogue between all parties. Thanks Darrin.” Lenin Cruz

“This was a very positive experience, and a much needed role in the church.” NSM Client

“The biblical connection with ‘peacemaking’ gives me a good foundation to understand being a peacemaker in my church.” NSM Client

“Thanks for all the time and effort you put into this. The people in our church who attended the first ones have really been helped by it. We are talking about ways to incorporate these principles/teachings into our church life so it becomes part of our ethos.” NSM Client